Quotation by Kitty Scanlan

The cleaning lady deals with the patient on a human level. She's scrubbing the floor in the room and the patient says, "My son didn't come to visit me today." The cleaning lady smiles and says, "I know how you feel. I know how I'd feel if my son didn't come to visit me if I was sick." The cleaning lady doesn't see the patient as a renal failure or an ileostomy. She just sees a poor lady who's sick.
Kitty Scanlan, U.S. occupational therapist. As quoted in Working, book 8, by Studs Terkel (1973).

Scanlan worked at a major rehabilitation hospital.
Surprise me with a
The Columbia World of Quotations © 1996, Columbia University Press.
Licensed from Columbia University Press. All rights reserved. Except as otherwise permitted by written agreement, the following are prohibited: copying substantial portions or the entirety of the work in machine readable form, making multiple printouts thereof, and other uses of the work inconsistent with U.S. and applicable foreign copyright and related laws.
Copyright ©  2015 Dictionary.com, LLC. All rights reserved.
About PRIVACY POLICY Terms Careers Contact Us Help