Quotation by Mary Barnett Gilson

Unless a group of workers know their work is under surveillance, that they are being rated as fairly as human beings, with the fallibility that goes with human judgment, can rate them, and that at least an attempt is made to measure their worth to an organization in relative terms, they are likely to sink back on length of service as the sole reason for retention and promotion.
Mary Barnett Gilson (1877–?), U.S. factory personnel manager, economist, and educator. What's Past is Prologue, ch. 7 (1940).
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